Frequently Asked

ORDERS & CUSTOMIZATION

  • Most DC pieces are made to order to ensure attention to detail, craftsmanship, and fit.

  • Yes, custom sizing is available for select styles. Clients can share their measurements at checkout or connect with our team for assistance.

  • Certain styles may allow color, sleeve, neckline, or silhouette customizations depending on the design and production timeline.

  • A detailed size guide is available on each product page. For personalized assistance, our team is available via WhatsApp or email.

SHIPPING & DELIVERY

  • Delivery timelines vary depending on the product. Estimated timelines are mentioned on each product page.

  • Yes, we ship worldwide.

  • Yes, tracking details are shared once the order has been dispatched.

  • International duties and taxes may vary by country and are usually borne by the customer unless stated otherwise.

RETURNS & EXCHANGES

  • Due to the made-to-order nature of our pieces, returns are generally not accepted.

  • Please contact our team within 48 hours of delivery with images and order details for assistance.

  • Please contact our team within 48 hours of delivery with images and order details for assistance.

PRODUCT & CARE

  • All DC garments are crafted delicately and we recommend dry clean only for longevity and preservation.

  • While we strive for accuracy, slight variations in color, embroidery, and texture may occur due to handcrafted detailing and screen settings.

APPOINTMENTS & SUPPORT

  • Yes, appointments can be booked through our website or by contacting our team directly.

  • You can reach us via email, WhatsApp, or the Contact Us page on our website.