Privacy Policy

When you shop with us, whether browsing our kurtas, sarees, lehengas, or placing an order we may collect the following personal information:

• Full name and email address
• Phone number
• Shipping and billing address (including city, state, PIN/postal code)
• Payment details (processed securely via our payment partners)
• Your style preferences, size information, and wish list activity
• Usage and browsing data on our website

Your information helps us bring you a curated, personalised ethnic fashion experience. Specifically, we use it to:

• Process and fulfil your orders for Indian ethnic wear, including sarees, suits, dupattas, and occasion wear
• Manage your account and provide access to your order history and saved preferences
• Communicate with you about your orders, shipping updates, and service notifications
• Send you information about new collections, festive offers (Diwali, Eid, Navratri, and more), and exclusive member-only discounts — only if you have opted in
• Respond to your queries, return or exchange requests, and customisation enquiries
• Analyse shopping trends to improve our product curation and website experience
• Comply with our legal obligations and, where relevant, facilitate business transfers

We value the trust you place in us and do not sell your personal data. We may share your information only in the following circumstances:

• With trusted logistics and delivery partners to ship your orders safely to your doorstep
• With payment processors to complete your transactions securely
• With technology service providers who help us run and improve our website
• With affiliated brands or artisan partners to fulfil specialised or handcrafted orders
• In connection with a business restructuring, merger, or acquisition, where your data may be transferred as part of the transaction
• When required by law, court order, or regulatory authority

All service providers are contractually required to protect your data in accordance with this policy.

We take the security of your information seriously. We use industry-standard encryption and secure servers to protect your personal and payment data. However, please be aware that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

If you ever suspect unauthorised access to your account, please contact us immediately at hello@deepikachadha.com.

Like most websites, deepikachadha.com uses cookies to enhance your browsing experience. Cookies allow us to:

• Remember your preferences and saved items (such as items in your shopping bag)
• Understand how customers navigate and shop on our website
• Personalise content based on your browsing history and interests
• Analyse site performance and improve our user experience

You may choose to disable cookies through your browser settings; however, this may affect certain features of the website.

Our website automatically records standard log data when you visit, including your IP address, browser type, referring pages, and timestamps. This information is used solely for website administration, security monitoring, and understanding broad usage trends. It is not linked to any personally identifiable information.

Deepika Chadha does not work with third-party advertising networks and does not display paid advertisements on our website. Any promotions you see are our own brand communications.

As a customer of Deepika Chadha, you have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate data
• Opt out of marketing communications at any time by clicking 'unsubscribe' in any email or contacting us directly
• Request deletion of your personal data, subject to legal and operational requirements
• Lodge a complaint with the relevant data protection authority if you believe your rights have been violated

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do:

• We will post the updated policy on this page with a revised effective date
• For significant changes, we will notify you via email or a prominent notice on our website
• We encourage you to review this policy periodically

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

Deepika Chadha 

Website: www.deepikachadha.com

Email: hello@deepikachadha.com